Аннотация.

В статье рассматривается роль групповой осознанности в системах управления бизнес-процессами на предприятиях, активно использующих информационные технологии. Анализируются результаты соответствующих исследований, отраженные в работах зарубежных авторов. Предлагаются рекомендации, основанные на обзоре и анализе научной литературы. Рассматриваются социально-психологические факторы управления такими предприятиями, обсуждаются результаты исследований.

Ключевые слова:

информационные технологии, управление, групповая осознанность, высоконадежные организации.

Стр. 92-103.

Полная версия статьи в формате pdf. 

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